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Title Description Apply Program Specialist BASIC FUNCTIONS Customer Service Change Management Scope Management Inventory management Time/ schedule creation and maintenance RESPONSIBILITIES Key support for projects that interact across multiple work teams internationally Customer management and account support Identify scope changes and communicate the change throughout the organization Manage inventory - analyze inventory report, identify and schedule deliverables, implement change management, and minimize obsolete materials Create and maintain product bill of materials (BOM) Operation in ERP system Retrieve and analyze customer demand/ requirements and create print/ build plans to meet deliveries Manage supply chain and directed suppliers Manage project milestones/ schedules Communicate project status with all stakeholders Problem solving - quick resolution while maintaining the scope of work EDUCATION/ EXPERIENCE B.S. or B.A - Business Management/ Administration or equivalent work experience Minimum two years Automotive Industry experience - Supply Chain or Change Management (preferred tier one) Printing industry experience preferred Certified Associate in Project Management (CAPM or PMP) preferred ADDITIONAL SKILLS Adaptive to learning and continual improvement Interpersonal communication skills at all levels of the organization Assist team members to achieve common goals and objectives Detail oriented Time management - establish realistic deliverables and complete them on time or earlier Able to work under pressure Administration MSOffice Oracle TRAVEL REQUIRED Less than 5% Apply Technical Author Job Description This position is responsible for the development and production of all aspects of automotive owner’s manual materials (various publication types and deliveries). These aspects include researching OEM design and release documents, product development documents, plant installation drawings, parts detail drawings, technical service bulletins, CAD data, and hands-on procedures on prototype vehicles. Develop efficient, concise, and technically accurate owner information for our OEM clients. Development may be in multiple formats (including web based) and may involve interface with multiple clients both internal and external. Regardless of deliverable or style, this position must ensure timely and accurate completion of tasks which maintain compliance to both corporate and customer standards. Required Skills • Experience working collaboratively with client teams in fast paced environment • Ability to dialog freely with internal teams regarding projects to ensure solutions are well planned • Excellent written and oral communications skills • Exceptional attention to detail and thorough approach to follow-through on all tasks • Ability to work under pressure and prioritize tasks to ensure efficiencies • Ability to multitask and interface with many personalities • Solid understanding of authoring tools (SGML/XML), Microsoft Word, Excel and Outlook. DITA and InDesign a plus. • Enthusiastic and well organized • Capable of adhering to schedules and raising issues as necessary • Ability to engender trust • Manage team resources to ensure successful delivery of projects • Ability to work with domestic and international business cultures Education Requirements Associates degree or equivalent professional experience in technical writing/content development preferred. Approximately 3-5 years of related experience. Career Level Experienced (non-manager) Job Location Clinton Township Travel Required Domestic and International travel may be required up to 10% Apply Author / Project Strategist Description Tweddle Group is looking for a talented individual with outstanding organizational capabilities to provide expertise in both project management and development. The successful candidate must thrive in a team environment and share our corporate passion for innovation and growth. The position is responsible for creating schedules, monitoring workloads, routing projects, along with tracking and monitoring progress. The Author/Project Strategist will also work to maintain client relationships, serving as the liaison between the development team and both internal and external clients. The position is also responsible for the development of copy for automotive owner’s information, so authoring experience is a must. Required Skills Proficiency in Microsoft Office. Experience with SharePoint and XML authoring experience a plus. Soft Skills: Candidate must be highly organized, with the ability to manage multiple projects simultaneously. Must be able to show creativity, strong work ethic and the ability to prioritize and multi-task in a fast-paced, deadline driven environment. Excellent communication skills are required. Experience Required 5 years Education Required Bachelor’s Degree Career Level Experienced (non-manager) Travel Required 10% Apply Technical Product Manager Job Description Manage all aspects of assigned Product Development projects. Coordinate deliverables to and from internal stakeholders including Content Development, Content Management, IT, Product Development, Sales, Distribution / Production, Quality Assurance and Program Management. Manage external input, customer requirements, and customer expectations to assure high satisfaction. Participate in the development of business and functional requirements. Develop, manage and communicate essential project management documents to management and customers. Create overall project plans, publish progress reports, and arbitrate issues to closure. Primary Role and Responsibilities Product Development • Remain on forefront of emerging industry practices. • Maintain awareness of new and emerging technologies. • Participate in the development of Product roadmaps. • Assure customer requirements are clearly defined and understood by all internal stakeholders. • Develop Business Requirement documentation • Facilitate new product development with the operations team maintaining the voice of the product in the engineering process Project Management • Manage assigned project activities in concert with functional teams • Compile customer requirements – Coordinate and define project scope and delivery timing. – Create client-facing status and reporting documents. – Assure change requests are documented and communicated to all internal stakeholders. • Create and execute project plans. – Publish timeline with key milestones/deliverables including customer signoff dates. – Manage resources, workload and set priorities for multiple concurrent projects. – Identify project risks and develop risk mitigation plans. – Revise work plans as appropriate to meet changing needs/requirements and communicate to all stakeholders. – Ensure projects are tracked throughout the project lifecycle. • Coordinate deliverables from internal and external stakeholders to align with project schedules. – Assure all stakeholders signoff on final deliverables. – Review deliverables prepared by team before sharing with client to assure customer requirements are met. – Maintain and organize all deliverables • Interact as required with Product Development, Sales and Operations teams to communicate information in a timely fashion. – Assure all teams are in alignment with deliverables. – Document lessons learned • Facilitate team meetings. – Coordinate logistical challenges with diverse, global workforce. – Create progress reports and distribute to all stakeholders. • Manage risk and issue resolution. – Arbitrate risks and issues to closure while assisting with problem solving. – Create and maintain open risks and issues list accessible by all stakeholders. – Resolve and/or escalate risks and issues in a timely fashion. • Manage cross-functional resources. – Identify necessary resources and create resource plans. – Track and report team hours/expenses on a regular basis. Accurately forecast hours and utilization. Experience Requirement • Minimum 5 years of experience in project management in a related automotive or technical field • Experience with agile software development practices • Experience with tools and templates in support of agile project development (Microsoft TFS, etc.) • Experience with Microsoft Share Point in support of project management, task management, and reporting. • Related experience in people management • Related experience in product development • Strong experience in Microsoft Project • A clear track record in driving multiple projects simultaneously from initiation to completion Education and Training Requirement • BA / BS degree or commensurate work experience • Certification as Project Management Professional (PMP) preferred Specific Skills and Other Qualifications • Excellent communication skills (both verbal and written) • Strong organizational and time management skills • Strong multitasking skills • Strong initiative and self-direction • Strong customer focus • Team-oriented attitude • Detail-oriented mindset • Strong interpersonal skills • Experience working with global teams • Experience with projects supporting web and mobile applications Travel Requirement Extensive domestic and international travel required No phone calls, please. Apply Project Coordinator Description This position is responsible for project support for the Content Development Group. These aspects include, but are not limited to; all general operational tasks, operational support for the OM Authoring Team. Responsibilities • Maintain Schedules for all Deliverables o Owner Manuals (Domestic and International) o User Guides (US and Canada) o Rebadge Vehicle Owner Manuals o US/Canadian Mobile APPs • Owner Information Review Coordination o Schedule SOW Kick Off Meetings with Program Leads o Maintain SME (Subject Matter Expert) Lists o Build/Send Reviews In RMS System o Send Reminder and Escalation Letters o Provide Review Status to Customer o Editorial Review • Develop and Maintain Monthly Authoring Task Lists • Schedule Plant Validation Trips • Assemble Monthly Content Development QOS Reports for Presentation • 5S Administrator for Group • Maintain group files as required • Other General Administrative Support tasks as Required Required Skills • Experience working collaboratively with client service teams in fast paced environment. Ability to dialog freely with internal teams • Excellent written and oral communications skills • Exceptional attention to detail and thorough approach to follow-through on all tasks • Ability to work under pressure and prioritize tasks to ensure efficiencies • Ability to multitask and interface with many personalities • Solid understanding of basic computer skills, experience in Excel, Adobe Acrobat Microsoft Outlook or equivalent email package • Enthusiastic, reliable, personable, positive attitude and well organized • Ability to engender trust Experience / Education Required Associates degree in related field or equivalent professional experience in administrative responsibilities and office management preferred. Approximately 1 to 3 years of related experience preferred with a minimum of 2 years’ experience using Microsoft Office Applications, i.e. Word, Excel, PowerPoint. Career Level Entry Level Travel Required 10% Apply

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